Sorry I have been away for so long. Between rehearsals, work, projects and sneaking in some summer fun, I haven't had two minutes to myself these days. I hope to get back on track in the next few days, as there is so much to tell.
In the meantime, I wanted to give you a bit of "Buyer Beware." For my latest rage against the corporate machine, feel free to read my nasty letter to Home Depot, reprinted below in all of its bitchy glory.
Home Depot Team,
I am writing to express my dismay over your gift cards policy.
My husband and I bought our first home this past September. Big fans of Home Depot and much in need of supplies for our new place, we were both grateful and delighted when friends and relatives showered us with Home Depot gift cards.
Several days ago, we decided to buy a lawn set at your (Hometown), New Jersey store and used two of our remaining gift cards to cover some of the purchase price. When I arrived home and reviewed the receipt, I was surprised to see that our $100 in gift cards only accounted for $70.
On neither the card nor the packaging was there any indication of when and how much our gift cards would decrease in value.
Had my husband and I held on to these cards for several years, I may be able to understand a slight decrease in value to cover administration fees. However, these cards were less than eight months old. Pocketing 30% of their value, in my mind, is tantamount to stealing from your customers. You should be ashamed.
Thus far, my husband and I have been loyal and frequent Home Depot customers – even going as far as to apply for a store credit card.
However, based on this experience, I don’t feel you deserve our business.